HotLine

Online assistance DUBUS machines

BDM France

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Contact our Service team: 
+33 (0)2 38 32 75 92

  • Monday to Thursday from 8:30 am to 6:00 pm
  • Friday from 8:30 am to 5 pm

BDM Germany

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Contact our Service Team from Monday to Friday:

  • 8:00 am – 4:00 pm: +49 5247 403820
  • 16:00 – 20:00: +49 (0) 151 15367051

« Assistance » technique & maintenance

  • Analyse et résolution des problèmes d’exploitation
  • Télémaintenance et téléassistance Software et automate
  • Intervention sur site de nos techniciens.

Technical Assistance

When contacting our technical assistance service, you can have the benefit of a range of competencies, according to the technical context of your request, engineers in the design office, specialists in automats, adjustment or maintenance technicians:

  • Intervention on site, 7 days a week
  • Training, maintenance, repair
  • Outside of France and Germany: a network of proximity partners operates in addition to the remote maintenance services located at our headquarters

Our Hot-line team is at your disposal

In France, Germany and worldwide, Bjm Dubus Machines can provide:

  • Dedicated team for the technical hotline using telephone and e-mail
  • Technical backup for your maintenance teams
  • Remote assistance for software and machinery, remote maintenance
  • Scheduling of interventions

For further information, please contact our service team: