Online assistance DUBUS machines
In France, Germany and worldwide, Bjm Dubus Machines can provide:
- Dedicated team for the technical hotline using telephone and e-mail
- Technical backup for your maintenance teams
- Remote assistance for software and machinery, remote maintenance
- Scheduling of interventions
For further information, please contact our service team:
BDM France
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Contact our Service team:
+33 (0)2 38 32 75 92
- Monday to Thursday from 8:30 am to 6:00 pm
- Friday from 8:30 am to 5 pm
BDM Germany
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Contact our Service Team from Monday to Friday:
- 8:00 am – 4:00 pm: +49 5247 403820
- 16:00 – 20:00: +49 (0) 151 15367051
Technical Assistance
When contacting our technical assistance service, you can have the benefit of a range of competencies, according to the technical context of your request, engineers in the design office, specialists in automats, adjustment or maintenance technicians:
- Intervention on site, 7 days a week
- Training, maintenance, repair
- Outside of France and Germany: a network of proximity partners operates in addition to the remote maintenance services located at our headquarters